Do I have to re-authorize my parent or guardian so they can view my student account and/or pay on my account?
Yes. Your current information (email, permanent address, etc.) has migrated to R’Web self-service. However, you'll need to re-authorize users for both your Student Record AND Payment Account as this information did not carry over to R'Web.
IMPORTANT NOTE: The process to grant Authorized User access to your Student Record AND Authorized User access to your Payment Account ARE two DIFFERENT PROCESSES. Re-Authorizing users to each must be done using different processes.
Re-adding an Authorized User to your Student Record (for viewing and speaking access):
1. Log into R’Web.
2. Select the Student Account icon in the Authorized Applications window.
3. Select Student Account Online.
4. Look for Authorized User (Parent PIN) located toward the bottom left of the screen.
5. Select Add New. Complete the required fields shown on the screen. For the Parent PIN field, you create the PIN (similar to a UserID). Complete the fields, then click OK.
6. An email will be sent to the Authorized User’s email address that you provided specifying the login information and a temporary password.
7. The Authorized User will log in using the link provided in the email they received and the Parent PIN and Password that was included in that email.
The Authorized User login screen is also here.
Learn more about FERPA, privacy and disclosure.
Understanding Authorization and how to obtain it.
Yes. Even if you previously set up Direct Deposit you will need to set up Direct Deposit again in R’Web. To Set-Up Direct Deposit (eRefund) in R’Web:
You create a Term Plan prior to your assigned time ticket (registration) to make enrollment easier for you. Get step-by step-instructions for creating a Term Plan here.
A Course plan, or Four Year Plan, is assigned to you and is designed to give you a road map to finish requirements and gradate in four years. Learn more about Course Plans here.
You can also see your appointment by clicking on the Registration icon in R'Web, then the link for Prepare for Registration.
Get step-by-step instructions here!
Go to R'Web and click on the Registration icon then select the link Prepare for Registration.
Go to R'Web and click on the icon for Registration then the link Browse Schedule of Classes.
You may add/drop/change/wait-list for classes via R’Web through completion of the drop/add period. After that, it's an enrollment adjustment. Find the course you want to drop in your Summary area of registration. Select Drop from the action dropdown menu. Remember to also drop any linked lab or discussion sections. Select Submit. The course status should now read Dropped. You are allowed to drop classes through Tuesday of the second week of instruction using these steps. After that, it's called Withdrawing from a class and requires extra steps. See Enrollment Adjustments for details.
Please review the website for additional information and instructions regarding registration.
You can view your grades by clicking on the Student Profile icon and then the link to View Grades in the left-hand navigation or click on the Academic History icon then the link to Grades. There is not an unofficial transcript option available.
If you forgot your NetID or never had one, log into R’Web and select the “password reset” option. Follow the instructions to receive your NetID. If you attended UCR prior to 1981, your records will not be in R'Web and you will need to contact the Registrar's office at 951-827-7284.Keep in mind that the enhanced features are not available until October 21, 2016.Do alumni still get to keep their email addresses managed by gmail? Yes, as an alum, you still have your R’mail (gmail account).
The transition will not impact your email. You will still be able to access your R'Mail from R'Web.
The Information Technology Solutions Help Desk is available to help with account and technology related questions, either by email or by phone at (951) 827-4848. Student Lab Consultants are available to assist in person at 2111 Watkins or at the Bear Help desk at the HUB front counter.
TS Help Desk phone hours are:
Monday – Friday: 8:00am to 5pm
Closed on holidays
Self-service kiosks are available in the computer labs in Sproul Hall 2225, Olmsted Hall 1316, Watkins Hall 2111 and the Bear Help Desk in the HUB to assist with many account-related functions, including UCR Net ID lookups and password resets.
Staff/FAculty/advisors help: Submit a Banner Support Ticket or email bannerhelp@ucr.edu or bannersupport@ucr.edu
Yes, all of the tools you currently use in Growl will be found in R’Web self-servicee.
I don't remember my password to log into R'web. What do I do?
If you’ve forgotten your password go here.
Current charges billed between 9/17/2016 and 10/18/2016 are not considered “Late” if paid by 3:00 pm. On November 15, 2016.
To successfully transition data from one platform to another, systems must be taken offline to prevent changes from being made to records during the transfer. Once the data is transferred from Growl to R’Web, we examine and test all the new systems to ensure the data transferred as expected. We cannot do this while Growl or the new system is online, hence the seven day “offline” period.
Your loan reimbursements should NOT be affected. As long as all your requirements are turned in to the Financial Aid office no later than October 12 (you can turn them in any time before that too) your reimbursement won’t be affected. The campus timed the transition from Growl to R’Web self-service so it would NOT impact tuition deadlines. The new system will integrate a number of functions that are currently accessed in separate, sometimes incompatible systems. When R’Web self-service goes live on October 21, you will be able to transact all our business in one place– academic history, financial aid, grades, student account information, personal information, iLearn, schedule of classes, registration, transcript ordering verifications, text books, and more.
When you log into your R’Web portal on October 21, 2016 all of the applications and tools previously found in Growl will be available in your Authorized Applications window in R’Web self-service:
University of California, Riverside
900 University Ave.
Riverside , CA 92521
Tel: (951) 827-1012
The Office of the Registrar delivers accurate, prompt, courteous and consistent services to all students and constituents of UC Riverside. The Registrar takes a leadership role in management of registration, student academic records, course and classroom scheduling, classroom utilization, publications production, and data distribution.
DISCLAIMER:This information is accurate and reliable at time of posting, but may change without notice. Please contact the department for the most up-to-date information.
